With the development of the company, every manager understands that business processes need to be systematized. Business automation is needed in order to eliminate errors in the work of different departments, simplify the transfer of information and quickly respond to emerging problems.
Each enterprise in its work takes a certain model as a basis, the rules of which are followed in different situations. Automation of business processes can cause discrepancies with the established system. Because of this, a number of problems often arise. We have identified five that are not entirely obvious at first glance, but lead to the failure of many projects.
1. It is difficult to choose a program
Automation of business processes begins with the choice of software that will meet all the requirements and perform the tasks. It would seem that there are programs for automating almost any business on the market. But the management of enterprises, having spent time and energy searching for the ideal solution, often comes to the conclusion that it cannot be found among the finished products.
You can solve this problem by switching from looking for a ready-made solution to finding a contractor who will hear your requirements and carry out the work on adaptation and implementation for you. In practice, often the choice of “box” is not as important as the competent implementation and training of employees.
2. Difficult to adapt software
Automating business processes in any enterprise is a complex job that takes more than one day. It requires careful preparation, studying problems and changing employee behavior patterns. Often the existing system of work in the company does not coincide with the one offered by the software. Because of this, it takes time to train employees and get used to new tasks.
3. Difficult to maintain software
Automation of enterprise business processes is not everything. The program needs to be kept up to date. In order for the company's work to be clear and well-functioning, the software must track all stages and identify emerging problems smoothly. Of course, for this it is necessary to hire an employee who will have a sufficient level of competence to maintain the effective operation of the software.
4. Difficult to get used to new business processes
Business automation inevitably leads to the fact that there are additional points that you should pay attention to. The software introduces new processes that you need to learn how to work with. In addition, adaptation may take some time.
5. It is difficult to single out a responsible employee
An important recent question in software adaptation is who owns the product ? Previously, it was believed that this right belongs to the one who owns the idea of the program. At the same time, the owner was not responsible for the operation of the software after automating the company's business. Naturally, many companies had problems in the work of the program that their employees could not solve. Now, most often, the owner provides support for the project and gives the staff sufficient knowledge to use the software.
Automation of enterprise business processes is a large-scale work that requires preparation, time and money. However, if you take into account a number of possible difficulties when starting the software, you can reduce their likelihood to a minimum. The main thing is to choose a reliable developer and understand that after a difficult onboarding process, the enterprise will receive the ideal solution.